In today’s competitive corporate world, every business firm, whether small or large, has to make good use of modern communication technologies, in order to present a competitive and customer friendly approach. Effective communication has a key role to play in the success of every business, regardless of the medium used. As a faster medium of communication, small business phone systems have their own specific role to play in the smooth running of an organization. Whenever we talk about small business phone systems, the technology that comes to our minds is the Private Branch Exchange system, commonly referred to as PBX. It can be called the private telephone exchange of any business firm or office, but is often recommended as an economical option for firms, where the number of employees is greater than forty.
The installation of VoIP communication systems in a business enterprise has now become an essential requirement to increase productivity, reduce costs and improve efficiency. The VoIP (Voice over Internet Protocol) phone system is a powerful and easy to use telephone system that allows you to make phone calls directly from your computer. To use a VoIP business phone system, there is no need to invest in special equipment. All that is required is a regular telephone with an Internet connection.
Whether for a small enterprise or the largest enterprises, this communication system can resolve many of the communication problems that you might have with your regular phone lines. When compared to traditional phone lines, VoIP phone systems are an affordable option, and best of all, these help to maintain hassle-free communication, within the organization as well as outside, with the associated advanced features and great calling plans. VoIP business phone systems are advantageous for enterprises functioning in multiple locations. The biggest advantages of Voice over IP telephone systems are the great convenience they offer, and the many amazing features. The key features include auto attendant, pager notify, voice to email, inbound caller ID lookup, outbound caller ID blocking, call waiting, music on hold, e-mail message delivery, cell phone message notify, speed dialing, multiple find-me numbers per extension, last dialed redial, do not disturb option, and custom menus.
The advantages that can be gained by using VoIP phone systems are: • Unify multiple employees at different locations with one phone number • Transfer calls easily to anyone, anywhere • No new hardware required; use existing phones • Prioritize your calls • Easier to install and manage • Simplified management
However, there are a few disadvantages associated with VoIP business phone systems. The network requirements and the potential for outages are its two main drawbacks. Once you decide to purchase an IP communication system for your business, the next step is to determine which piece of equipment is right for you. A number of hosted PBX telephone system service providers are active in the market, offering different models of telecommunication systems with great features to drive your business forward and ensure its future success. Before deciding on any one service, you should gain a clear understanding of its great features, service plans, ratesFind Article, and the maintenance costs involved.